Q: When will my order be shipped?
A: We will usually ship your order within 1 business day of receiving cleared payment (Saturday, Sunday and public holiday are excluded).
Q: When will I get my refund after returning the item?
A: We will issue the refund as soon as the warehouse received and finished inspection, usually within 2 business days. Thank you for your patience.
 
Q: What’s the return policy?
A: We will gladly accept the return of your purchased items for a refund if the return is made within 30 days of the purchase date and the items have not been damaged or installed. However, only in a rave event that make mistake by XRF (e.g., wrong item shipped, damaged product) could be fully refunded. If a customer decides they don’t like the item they purchased or the customer provides incorrect information during the ordering process, we will only refund the cost of the item itself. Please contact us within 30 days of receiving shipment for approval of any return.
 
Q: What’s the warranty?
A: We do offer warranty which cover under 3 year or 36,000 miles, whichever comes first. A copy of your original purchase receipt or order number is required.
 
Q: Will this item fit my vehicle Year Make Model?
A: Please provide the VIN so that we could check the fitment for you.
Q: Where are they made?
A: All our products are made in Taiwan to fit US market vehicles.